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Delivery and Returns


We offer three options for delivery:

1. Free Delivery - these orders will be sent via Royal Mail 1st class delivery on the next working day after ordering. These orders will need to be signed for.

2. Collect Instore - your item(s) will be ready and waiting 2 hours after order confirmation. 

3. Next Day Delivery - if you require next day delivery, orders must be made by 10am and will cost £6.50. These orders are trackable and will need to be signed for.

All jewellery items will arrive in official branded packaging.



You may return or exchange any jewellery you purchase from Niche Jewellery if it is not to your satisfaction and we will refund or send you an alternative piece within 14 days of purchase.

Niche Jewellery will refund the cost of the item(s) that are returned by the customer as long as they are not worn, or damaged and in its original packaging within 7 days of return.

We at Niche Jewellery aim to deliver the best customer satisfaction possible, and would be happy to discuss any questions or concerns you may have by telephone or email.

Our customer experience team can be contacted on 01702 480898 during the following times:

Monday - Saturday: 9.30am - 5.30pm

Calls are charged at national rate. Alternatively you can email us at